Pricing and Billing Terms

These terms explain what Niyoos plans include, what they cost, how you pay and what your receipts show. They are part of our Terms of Service. Plans are sold by Loktara Ventures Private Limited (CIN U62099PB2026PTC069238). Payments are processed by Razorpay Payments Private Limited.

1. Plans

All plans include the proxy, runs, alerts and emails, analytics, the sealed audit ledger with verification, and the connectors and SDKs.

What counts as a request. A billable request is a call your Agent sends through the proxy that we forward to an LLM Provider and that gets a response from it, whether the provider succeeds or returns an error. Calls we refuse before forwarding (for example a revoked key, a kill switch or a spending limit), requests that only read the provider's list of models, and calls that get no response from the provider (for example a network failure) do not count.

The Free plan limit. On the Free plan, once your workspace reaches 10,000 billable requests in a calendar month (UTC), the Service refuses your Agents' AI calls until the next month begins or you move to a paid plan. The kill switch, spending limits and the dashboard keep working. The Free plan never asks for payment details.

Fair use on paid plans. We email you when your workspace reaches 80% and 100% of its plan's monthly request figure. We do not refuse requests for volume on a paid plan. If your use stays well above your plan's figure, we may contact you to agree a suitable plan.

History. "History shown" is how far back the analytics pages reach on your plan. It is a display limit; how long we keep data is in the Privacy Policy.

Annual billing is available for Starter and Growth. Pro and Scale are billed monthly.

Model costs are separate. Niyoos plan fees do not include your LLM Providers' charges. You pay providers directly under your own accounts.

2. Prices, currency and conversion

2.1 Shown in dollars, charged in rupees. List prices are set in US dollars. At checkout we convert the dollar price into Indian rupees at the day's exchange rate (the European Central Bank reference rate, obtained through the Frankfurter service, or open.er-api.com if that is unavailable), rounded up to the next whole rupee.

2.2 The rupee amount is final. Before you pay, the confirmation page shows the exact rupee amount you will be charged, and what you will be charged after any offer ends. That is the amount charged.

2.3 Locked for 12 months. Your monthly rupee price is locked for 12 months from purchase. After 12 months, and whenever you change plan, we convert again at that day's rate. We email you the new amount at least 30 days before it applies, and you may cancel before then.

2.4 No rate, no checkout. If we cannot obtain a current exchange rate, checkout pauses until we can. We never guess a rate. Your existing plan is not affected.

3. Discounts

3.1 Launch offer. 50% off the first 3 months of a workspace's first paid monthly plan, charged as one payment at checkout for those 3 months. The full monthly price applies from month 4, on the date shown at checkout. One offer per workspace. Not combined with annual plans.

3.2 Annual plans (Starter and Growth). Pay for 11 months, get 12. A single payment that does not renew automatically.

3.3 Every discount shows the regular price next to the discounted price, and the date on which the regular price applies.

4. How you pay

4.1 Methods. Payments are made on Razorpay's checkout. Monthly plans use a recurring mandate by UPI Autopay or card. Annual plans can be paid by card, netbanking or UPI, subject to section 4.3. We never see or store your card, UPI or bank details; we receive only a payment reference and its status from Razorpay.

4.2 Recurring payments above ₹15,000. Your bank asks you to approve each recurring debit above ₹15,000.

4.3 A single UPI payment is generally limited to ₹1,00,000. For a larger payment, use card or netbanking.

4.4 Reminders and notices. We email you 7 days before each monthly charge. Your bank or UPI app also notifies you at least 24 hours before each recurring debit. For annual plans we remind you 30 and 7 days before the plan ends.

4.5 Cancelling a mandate. You can cancel in the app at any time, or cancel the mandate in your UPI app or with your bank. See the Refund and Cancellation Policy.

4.6 No payment fees. We do not charge you a fee for using any payment method or for setting up a mandate.

4.7 Payment service provider. Razorpay Payments Private Limited processes payments for us. For a payment problem, contact us first at support@niyoos.com; you may also contact Razorpay through razorpay.com/support or your bank.

5. Changing plan, failed payments and refunds

These are covered in the Refund and Cancellation Policy:

• you can move to a higher plan, switch from monthly to annual (Starter and Growth), or move from an annual plan to a higher plan, with credit for what you already paid; moving to a lower plan, or from annual to monthly on the same or a lower plan, is not available during a paid period (cancel instead);
• a failed renewal gives you 7 days to pay at your locked price; the Free plan's limits apply from the eighth day, and nothing is deleted;
• fees for a period that has started are not refundable, except in the listed cases and where the law requires it.

6. Taxes

Loktara Ventures Private Limited is not registered under the Goods and Services Tax, because its turnover is below the registration threshold in section 22 of the Central Goods and Services Tax Act, 2017. No GST is charged, our receipts are not tax invoices, and GST-registered buyers cannot claim input tax credit on them. If we register, we will tell you before any charge that includes GST.

7. Receipts

7.1 We email a receipt for every payment and keep it in the app.

7.2 Each receipt shows: our legal name, registered office, CIN, telephone, email and website; a receipt number (series NIY-financial year-number); the date; your billing name, email and address (and GSTIN, if you gave one); the plan and the period covered; any discount; the dollar price, exchange rate and rupee amount; the payment method; and the Razorpay payment reference. It states that it is a payment receipt, not a tax invoice, and that no GST has been charged.

7.3 We keep receipts and billing records for 8 years from the end of the financial year they relate to, or longer if a law, assessment, investigation or dispute requires, including after your workspace is deleted.

8. Who may buy

Paid plans are available only to buyers in India paying in Indian rupees. Your billing address must be in India.

9. Changes to prices

We may change list prices. A change applies to an existing subscription only at its next renewal after the 12-month lock in section 2.3, and only after at least 30 days' notice by email. You may cancel before it applies.

10. Contact

Billing questions: support@niyoos.com. Complaints: grievance@niyoos.com (Varun Avhad, Grievance Officer).